It was January of 2009 and we were planning an event and we needed Wireless Internet Connection from one of our Sponsors and AT&T was the current provider for the Los Angeles Contract. We had a problem because the Wireless Technology was lit for the event but our temporary network had a problem because of a misconfiguration with one of our computers. It was a potential disaster where we would not be able to launch a blogging contest to document the special event. We had 200 bloggers that were launching their stories to 100,000 + people that were the online audience for the day. If we did not have have an Online PC Support with our IT Support provider, it would have cost over $200,000 in losses trying to resolve this issue. 

This type of Event Emergency is very real for many professional event companies and production companies. We stumbled upon John Lee who is a spokesperson for Fixicom in La Mirada and he explained IT Solutions and PC Support perfectly. 

John Lee Explains:

Focus On YOUR Business, Not on OUR Business

Are you tired of having to deal with computer issues?  Are you wasting time and energy trying to remove a virus or install a program for the third time?  A recent survey of 200 companies across North America and Europe found that more than 26.5 billion is lost in revenue each year from IT downtime.  This means that IT outages cost each business approximately $150,000 every single year.  Smaller sized companies were not exempt from this problem as small enterprises lost, on average, more than $55,000 in revenue.  The survey also found that IT outages caused substantial damage to the company’s reputation, staff morale, and customer loyalty.

The two primary reasons most small businesses fail to prepare for IT issues are cost and complexity.   Small businesses tend to be very budget conscious, which oftentimes results in IT being made a lower priority or managed in house by unqualified staff members. Smaller companies also tend to struggle with the breadth of technology and find themselves overwhelmed by day to day IT issues.

The immediate benefits of outsourcing IT include:  saving money, controlling expenses, and allowing business managers to concentrate on the core business objectives.  Outsourcing IT helps control capital expenditure and allows the company to free up capital for use in other areas.  Also, outsourcing IT services to a company that specializes in support and PC issues alleviates the expense of having to perform every aspect of operations internally.  Lastly, requiring managers or staff to split their time and energy between their primary duties and responsibilities along with IT issues is not productive.  Outsourcing IT alleviates this burden and allows the staff and, ultimately the company, to concentrate on core operations.

Fixicom is an IT solutions company that provides outsourced IT services and support to small and midsize businesses.  Their certified technicians are experienced in troubleshooting any and all types of PC issues and are available to provide 24 x 7 computer support.  Pricing starts at $69.99 for an instant fix.  Fixicom’s outsourced IT services include:

•Setup & Installation

•Virus & Security Solution

•Networking

•Audio & Video Player Support

•Internet & E-mail Support

•PC Optimization

For more information please visit - http://www.fixicom.com/

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